Shipping policy

Shipping

We are currently shipping to selected countries from the list below:

Czechia, Germany, Denmark, Finland, France, Netherlands, Poland, Sweden, Bulgaria, Croatia, Estonia, Greece, Hungary, Latvia, Lithuania, Luxembourg, Malta, Romania, Slovakia, Ireland, Italy, Portugal, Spain and Slovenia.

If your country isn’t listed, no need to worry—you can still shop through our Etsy page: https://www.etsy.com/shop/ElpidaCollection

All orders are shipped from Slovenia using reliable postal services, such as GLS and DHL. Each parcel includes a tracking number, which you’ll receive via email once your order has been dispatched.

Estimated delivery times:

  • Slovenia: 1-3 business days
  • Europe: 3-7 business days
  • Other: 5-10 business days

Custom, Duties & Taxes

Some countries may apply customs fees or import taxes. 
Any such fees are the responsibility of the customer and are not included in our shipping charges.

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control.